Skip to main content
Skip table of contents

Required Router Setting Post Setup

For a proper operation of the SW-P-08 router control, it is necessary to configure the following values in the router. Please ensure that these values are properly configured:

  • IP

  • Port

  • Matrix Number

  • Level Number

  • Use Extended Messaging

In addition, these values should be configured when necessary:

  • Level To Use

  • Level To Switch

One has to choose either Matrix or Level operation as some router vendors do not support a mixed matrix- and level operation.

It also could cause problems on some routers, when “Use Level OR Use Matrix” not set to “Use Matrix”. Additionally, The Level/Matrix switch should be set to 1 (instead of 0).

You can force the router controller to send periodically a heartbeat command to the router. If the router does not answer properly, the in ports will be set to offline until the connection to the router is working again.

  • RouterStatusCheckerIntervalInSeconds

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.