Supported versions

Version

State

Released

End of Maintenance

End of Support

Final official version

22.4

Active

2022-11

2023-08-31

2024-02-29

22.3

Active

2022-08

2023-05-31

2023-11-30

22.2

Active

2022-05

2023-02-28

2023-08-31

22.1

Active

2022-03

2022-11-30

2023-05-31

22.1.6

21.4

EOM

2021-11

2022-08-31

2023-02-28

21.4.6

Recently retired versions

Version

State

Released

End of Maintenance

End of Support

Final official version

21.3

EOS

2021-08

2022-05-31

2022-11-30

21.3.6

5.7

EOS

2021-05

2022-02-28

2022-08-31

5.7.6

5.6

EOS

2021-04

2022-01-31

2022-07-31

5.6.6

5.5

EOS

2021-01

2021-10-31

2022-04-30

5.5.5

5.4

EOS

2020-11

2021-07-31

2022-01-31

5.4.5

Active = Version is actively maintained and supported
EOM = End of Maintenance. Not actively maintained but support is provided.
EOS = End of Support. No updates or patches. No support provided.

You can update from any minor to any newer minor version (e.g. 4.5->4.17) without intermediaries.
Your system must be running version 4.17 in order to upgrade to version 5.x.

Exact list of current maintenance release level, see https://apidoc.vidispine.com//latest/releases.html

Major and Minor versions explained

Major.Minor.Maintenance (X.Y.Z)

A minor version (e.g. 4.6) has a base life cycle period of 15 months: 9 months in proactive maintenance mode followed by 6 months in reactive support mode. When a new major version is released (e.g 5.0), the maintenance period for the preceding minor version will be extended with 6 months (followed by 6 months support mode), offering customers a 12 month upgrade window. 

Maintenance versions explained

Within the same major version, max 3 minor versions will be in maintenance mode simultaneously. Minor versions are released on a three month schedule. When a minor version enters support mode (EOM), hotfixes can be provided on request. The ability to request hotfixes ends when the minor version reaches EOS, whereafter only limited technical support will be provided.